Banking & Payments
Fast deposits, secure withdrawals, and multiple payment options
Payment Methods Overview
| Method | Deposit Time | Withdrawal Time | Min Deposit | Min Withdrawal | Max Withdrawal | Fees |
|---|---|---|---|---|---|---|
| 💳 Credit/Debit Card | Instant | 3-5 days | €10 | €20 | €5,000/day | Free |
| 🏦 Bank Transfer | 1-3 days | 3-7 days | €20 | €50 | €10,000/day | Free |
| 📱 Skrill | Instant | 0-24 hours | €10 | €20 | €7,500/day | Free |
| 💼 Neteller | Instant | 0-24 hours | €10 | €20 | €7,500/day | Free |
| ₿ Bitcoin | Instant | 0-2 hours | €20 | €50 | €15,000/day | Network fees |
| Ξ Ethereum | Instant | 0-2 hours | €20 | €50 | €15,000/day | Network fees |
| 🔵 Paysafecard | Instant | Not available | €10 | - | - | Free |
| ⚡ MuchBetter | Instant | 0-24 hours | €10 | €20 | €5,000/day | Free |
Note: Withdrawal times begin after account verification is complete. First withdrawal may require 24-48 hours for verification processing.
How to Make a Deposit
Depositing funds into your Reelduck Casino account is quick and secure. Follow these steps:
Login to Your Account
Access your Reelduck Casino account using your email and password. New players should register first.
Navigate to Cashier
Click the "Deposit" or "Cashier" button in your account dashboard. Usually located in the top right corner or main menu.
Select Payment Method
Choose your preferred payment method from the available options. Each method displays minimum/maximum limits and processing times.
Enter Deposit Amount
Input the amount you wish to deposit in EUR. The system will display any applicable bonuses for that deposit amount.
First Deposit Bonus: Deposits of €20 or more qualify for the 200% welcome bonus up to €4,000 + 150 free spins.
Complete Payment Details
Enter your payment information. For cards, provide card number, expiry date, and CVV. E-wallets and crypto require account login or wallet address.
Confirm & Process
Review your transaction details and click "Confirm" or "Deposit". Most methods process instantly, and funds appear in your account within seconds.
⏱️ Average Deposit Time: Instant
💡 Deposit Tips
- • Use the same payment method for deposits and withdrawals when possible
- • Verify your account early to avoid withdrawal delays
- • Check bonus terms before making your first deposit
- • Enable two-factor authentication for added security
- • Save your payment details for faster future deposits
🔒 Security Measures
- • All transactions use 256-bit SSL encryption
- • PCI DSS compliant payment processing
- • 3D Secure authentication for card payments
- • Fraud detection systems monitor all transactions
- • Payment details are never stored on our servers
How to Request a Withdrawal
Withdrawing your winnings is straightforward once your account is verified:
Complete KYC Verification
Before your first withdrawal, upload required documents: government ID, proof of address, and payment method verification.
Verification typically takes 24-48 hours. Complete this early to avoid delays.
Meet Wagering Requirements
If you claimed a bonus, ensure wagering requirements are fully completed before requesting withdrawal.
Check your bonus progress in the "My Bonuses" section of your account.
Access Withdrawal Section
Navigate to Cashier → Withdraw. Select your preferred withdrawal method from available options.
Enter Withdrawal Amount
Specify the amount to withdraw (minimum €20 for most methods). Remaining balance stays in your account for continued play.
Withdrawal Limits: €5,000-€15,000 per day depending on payment method. Higher limits available for VIP players.
Confirm Withdrawal Request
Review details and submit your request. You may receive an email confirmation link to authorize the withdrawal.
Requests are typically processed within 24 hours on business days.
Receive Your Funds
Once approved, funds are sent to your chosen method. E-wallets arrive fastest (0-24 hours), cards take 3-5 days, bank transfers 3-7 days.
📋 Fast Withdrawal Checklist
Account fully verified (ID, address, payment method)
Verification Status: Check Now
All bonus wagering requirements completed
Progress: View Bonus Status
Withdrawal amount meets minimum threshold (€20+)
Current Balance: €___
Using same method as deposit (recommended)
Faster processing and fewer verification steps
No pending withdrawal requests
Only one active withdrawal allowed at a time
KYC Verification Process
Know Your Customer (KYC) verification is a legal requirement to prevent fraud and money laundering. Complete it once, and withdrawals become seamless.
Identity Proof
Government-issued photo ID
- • Passport
- • Driver's License
- • National ID Card
Address Proof
Document issued within 3 months
- • Utility Bill
- • Bank Statement
- • Tax Document
Payment Proof
Verification of payment method
- • Card Photo (first 6 + last 4 digits)
- • E-wallet Screenshot
- • Crypto Wallet Address
📸 Document Upload Tips
- • Ensure all text is clearly readable with good lighting
- • All four corners of documents must be visible in the photo
- • Documents must be valid (not expired)
- • For cards, cover middle digits showing only first 6 and last 4
- • Accepted formats: JPG, PNG, PDF (max 5MB per file)
Banking FAQ
How long do withdrawals take?
Processing times vary by payment method:
- • E-wallets (Skrill, Neteller, MuchBetter): 0-24 hours
- • Cryptocurrency: 0-2 hours
- • Credit/Debit Cards: 3-5 business days
- • Bank Transfers: 3-7 business days
First withdrawals may take an additional 24-48 hours for account verification. Once verified, subsequent withdrawals are processed much faster.
How do I check if my bonus is fully wagered?
To check your bonus wagering progress:
- 1. Log into your account
- 2. Navigate to "My Account" → "Bonuses" or "Active Promotions"
- 3. View the progress bar showing wagering completion percentage
- 4. See remaining wagering amount in EUR
Tip: Wagering requirements must be 100% complete before withdrawal. A "Release Funds" button appears when requirements are met.
Why was my withdrawal cancelled?
Common reasons for withdrawal cancellations:
- • Incomplete verification: Missing or unclear KYC documents
- • Active bonus: Wagering requirements not fully completed
- • Incorrect details: Wrong payment account information
- • Method mismatch: Withdrawing to different method than deposit
- • Limit exceeded: Amount exceeds daily/weekly withdrawal limits
Check your email for specific reasons and instructions. Contact support if you need clarification.
My deposit is missing. What should I do?
If your deposit doesn't appear in your account:
- 1. Wait 10-15 minutes (some methods have slight delays)
- 2. Check your payment confirmation email or receipt
- 3. Verify the transaction was completed with your payment provider
- 4. Refresh your casino account balance
- 5. Contact support with transaction ID and payment proof
Note: Bank transfers can take 1-3 days. Card deposits are usually instant but may take up to 30 minutes during high traffic.
Are there any fees for deposits or withdrawals?
Reelduck Casino does not charge fees for deposits or withdrawals. However:
- • Payment providers: Your bank or e-wallet may charge their own processing fees
- • Cryptocurrency: Network fees (gas fees) apply for blockchain transactions
- • Currency conversion: Your bank may charge conversion fees if depositing in non-EUR currency
- • International transfers: Banks may add international transaction fees
Check with your payment provider for their specific fee structure.
Can I cancel a pending withdrawal?
Yes, you can cancel a withdrawal while it has "Pending" status:
- 1. Go to "My Account" → "Transaction History"
- 2. Find the pending withdrawal
- 3. Click "Cancel" button next to the transaction
- 4. Funds are immediately returned to your casino balance
Important: Once a withdrawal moves to "Processing" or "Approved" status, it cannot be cancelled. Processing typically begins within 24 hours.
Ready to Play?
Make your first deposit and claim 200% up to €4,000 + 150 free spins
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